As a Waiter/Waitress, you will be responsible for providing outstanding service to our guests in our restaurant, lounge, and event spaces. You will play a crucial role in ensuring guests have an exceptional dining experience by delivering high-quality service, maintaining a welcoming atmosphere, and adhering to our standards of excellence.

Key Responsibilities:

Greet and escort guests to their tables.
Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
Prepare tables by setting up linens, silverware, and glasses.
Inform customers about the day’s specials.
Offer menu recommendations upon request.
Take accurate food and drink orders using a POS ordering software, order slips, or by memorization.
Communicate order details to the kitchen staff.
Serve food and drinks in a timely manner.
Check dishes and kitchenware for cleanliness and presentation and report any problems.
Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties).
Follow all relevant health department regulations.
Provide excellent customer service to guests.

Previous experience as a Waiter/Waitress or in a customer service role is preferred.
Strong multitasking and organizational skills.
Ability to perform well in a fast-paced environment.
Active listening and effective communication skills.
Team spirit and flexibility to work in shifts.
High school diploma; additional training in hospitality is a plus.
Proficiency in English; knowledge of other languages is a plus.

Competitive salary.
Service charge and tips.
Comprehensive health insurance.
Employee discounts on hotel stays and dining.
Opportunities for career growth and development.
A positive and collaborative work environment.

Job Category: waiter
Job Type: Full Time
Job Location: Dubai

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